LEGAL REFERENCE

Your data. Your control. Our commitment.

We built maxtoto around your account security and privacy. This policy shows exactly how we collect, use and protect your information — from your first login through every...

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maxtoto Your data. Your control. Our commitment.

Privacy policy scope and jurisdiction

maxtoto operates under Indonesian regulations and international data protection standards. This policy applies to all account holders accessing our platform in supported regions. We collect personal information — your name, email, phone number and payment details — only to verify your account, process transactions and comply with local law. Your data stays encrypted and is never sold to third parties. We retain

information for as long as your account remains active, plus the period required by Indonesian financial regulations. If you have questions about how we handle your data, our support team is available 24/7.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy questions? We're here.

Email Support Send privacy concerns to our data protection team. We respond within 24 hours with clear answers about how your information is handled.
Live Chat Chat with our support agents directly through your account dashboard. They can walk you through privacy settings and data access requests.
Account Settings Review and update your personal information anytime. Your privacy preferences are stored securely and applied immediately across the platform.
EDITORIAL CLARITY

How we earn your trust on privacy

Encryption Standard

All data transmitted between your device and our servers uses industry-standard TLS encryption. Payment details are tokenized and never stored in plain text.

Regular Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.

Compliance Framework

Our privacy practices align with Indonesian data protection law and international standards. We document every data access and retention decision.

Third-Party Vetting

Payment processors and analytics partners sign strict data-handling agreements. We audit their security practices annually.

Incident Response

If a breach occurs, we notify affected users within 72 hours and provide clear steps to secure your account and monitor for fraud.

Data Deletion

Close your account anytime and request permanent deletion of your personal data. We remove it within 30 days, except where law requires retention.

Privacy consistency across maxtoto

Same Standards Everywhere
Whether you're on our live casino tables, slot lobbies or sportsbook, the same privacy rules apply. No hidden data collection between sections.
Payment Data Isolation
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels separate from your account profile. We never mix payment and gaming data.
Cookie Transparency
We use cookies only for session management and fraud prevention. No tracking cookies follow you across the web. You control cookie settings in your browser.
Email Preferences
You choose what emails you receive — account alerts, promotions, policy updates. Unsubscribe anytime without losing account access.
Location Data
We collect your location only to verify you're in a supported region and prevent account fraud. Location data is deleted after verification.
Device Information
We log device details (browser, OS, IP) for security purposes only. This helps us spot unauthorized login attempts and protect your account.
Policy Updates
When we change this policy, we notify you 30 days in advance. You can review changes and decide whether to continue using maxtoto.
AT A GLANCE

What defines our privacy approach

01
Zero Third-Party Sales Your personal data is never sold, rented or shared with marketers. We use it only to run your account and comply with Indonesian law.
02
Transparent Logging Every access to your account — login, payment, profile update — is logged and visible to you. You can review your activity history anytime.
03
Minimal Collection We ask for only the information we need: name, email, phone and payment details. No unnecessary fields. No optional data harvesting.
04
Secure Payment Flow DANA, OVO, GoPay and QRIS payments are processed through PCI-compliant gateways. Your card or wallet details never touch our servers.
05
Account Portability Request a copy of all your data in machine-readable format. Export your account history, preferences and transaction records whenever you want.
06
Breach Notification If your data is compromised, we tell you immediately with clear guidance on next steps. No delays. No buried disclosures.

Privacy questions answered

We retain your account data while your account is active. After closure, we keep records for seven years to comply with Indonesian financial regulations. You can request deletion of non-essential data anytime.

Yes. Log into your account and visit Privacy Settings to view your profile, transaction history and device logs. You can also request a complete data export through our support team within 30 days.

Absolutely. Payment details are encrypted end-to-end and processed through certified payment gateways. We never store your wallet credentials. Each transaction is tokenized for security.

No. We use cookies only for your session on maxtoto — to keep you logged in and prevent fraud. We don't place tracking pixels or follow you to other websites.

We notify you within 72 hours with details of what was accessed and steps to secure your account. We also file a report with Indonesian authorities and provide free credit monitoring if needed.

Yes. Close your account anytime through Settings. Request permanent deletion of personal data, and we'll remove it within 30 days. Financial records are kept only as long as law requires.

Only authorized maxtoto staff can access your data — for account support, fraud prevention or legal compliance. Payment processors and analytics partners see only what they need to do their job.